Wifi User Manuals

For instructions on how to connect your device to the Goldair app, please click on the relevant product code below to download your user manual.

Can't Connect?

Please confirm that you are following the below steps:

- Ensure that your device and mobile phone are within close range of your Wifi router
- Ensure that your phone is connected to a 2.4ghz network
- Ensure that the Wifi LED on the device is flashing

If you're still struggling to connect your product, it could be a connection or router issue. Please read through our troubleshooting FAQs below to help you pair your Goldair device.

Your device has a Wifi indicator light which will flash when it is put in to pairing mode. Often the device will be in pairing mode when it is turned ON but if not you will need to reset it. See below instructions on how to put your individual device in to pairing mode:

HEATING

GCT330- Hold down the SWING button for 5 seconds
GCW300- Hold down the small black button on the back of the heater for 5 seconds
GCV440- Hold down the small black button on the back of the heater for 5 seconds
GPCV330- Hold down the HEAT SETTING button for 5 seconds
GPCV340- Hold down the HEAT SETTING button for 5 seconds
GD290- Hold down the MODE button for 5 seconds
GD295-Hold down the MODE button for 5 seconds
GD415- Hold down the MODE button for 5 seconds
GPDH325- Hold down the ON/OFF button for 5 seconds
GPDH340- Hold down the TIMER button for 5 seconds
GPDH420- Hold down the DEHUMIDIFY button for 5 seconds
GPDH480- Hold down the MODE button for 5 seconds
GPEBSQ-Q Hold down the TIMER button for 5 seconds
GPSQ-AK- Hold down the TIMER button for 5 seconds
GPSQ-K- Hold down the TIMER button for 5 seconds
GPSQ-Q- Hold down the TIMER button for 5 seconds
GMH295- Hold down the TEMPERATURE AND TIMER button for 5 seconds
GPMH225- Hold down the TEMPERATURE AND TIMER button for 5 seconds
GECO270- Hold down the SET button for 5 seconds
GEPH215- Hold down the SET button for 5 seconds
GFP215- Hold down the SET button for 5 seconds
GPPH220- Hold down the HEAT SETTING button for 5 seconds
GPPH490- Hold down the WIFI button for 5 seconds
GPPH610- Hold down the WIFI button for 5 seconds
GPPH620- Hold down the WIFI button for 5 seconds
GPPH630- Hold down the WIFI button for 5 seconds
GPPH710- Hold down the WIFI button for 5 seconds
GPPH720- Hold down the WIFI button for 5 seconds
GPPH730- Hold down the WIFI button for 5 seconds
GPPH770- Through the control panel, please see user manual above
GPPH780- Through the control panel, please see user manual above
GEOR260- Hold down the WIFI button for 5 seconds
GEOR300- Hold down the WIFI button for 5 seconds

COOLING

GCPF315- Hold down the ON/OFF button for 5 seconds
GCPF325- Hold down the ON/OFF button for 5 seconds
GPPF200- Hold down the TIMER button for 5 seconds
GPPF220- Hold down the TIMER button for 5 seconds
GCPAC110- Hold down the TIMER button for 5 seconds
GCPAC12- Hold down the FAN SPEED button for 5 seconds
GCPAC120- Hold down the TIMER button for 5 seconds
GCPAC350W- Hold down the FAN SPEED button for 5 seconds
GPPAC400- Hold down the WIFI button for 5 seconds
GCTF106- Hold down the OSCILLATION button for 5 seconds
GCTF180- Hold down the OSCILLATION button for 5 seconds
GCTF360- Hold down the OSCILLATION button for 5 seconds
GCTF370- Hold down the OSCILLATION button for 5 seconds
GPTF370- Hold down the OSCILLATION button for 5 seconds
GPTF380- Hold down the OSCILLATION button for 5 seconds
GPTF390- Hold down the OSCILLATION button for 5 seconds
GPTF470- Hold down the OSCILLATION button for 5 seconds

All Goldair Wifi products require a 2.4GHz wireless connection. If you are using a 2.4/5GHz mixed network, make sure your mobile device is connected to a 2.4GHz network at the beginning of the setup process. To differentiate between the two wireless networks may require the 2.4GHz and 5GHz networks to be 'split'. For instructions on how to do this, please refer to your router instruction manual for specific instructions relating to your router model or contact your service provider.

Once you have the 2.4GHz and 5GHz networks separated, connect your mobile phone / smart device to the 2.4 GHz network. If your device is automatically switching back to the 5 GHz network during setup, you may need to forget the 5GHz network. You can re-join the network after set-up.

Most modern routers will default the Authentication Method to WPA2-Personal, which is the highest level of router security and will block certain devices from being able to pair.

Within your router settings, head to 'WLAN' and 'Authentication Method'. Under the 2.4GHz connection settings, change the 'Authentication Method' to 'WPA-WPA2-Personal' and Save. This should allow enough signal strength to pair your Goldair device.

We recommend you change back your settings to 'WPA2-Personal' once pairing is complete.